The latest Apple news from the experts in Mac, iPhone, iPod, and iPad Repair. This blog covers everything from new repair guide releases to tips and tricks to the latest take aparts on the newest gadgets.

Logic Board Buy Back Program

July 10th, 2019

Did you know that we will buy your defective Logic Board for cash? Keep reading to find out all the details!

Do you have a 2012 or later MacBook Pro board? We will give you $25 for it!  (Boards sent in through our repair service are not eligible for the $25 credit.)

First, you can contact us to send you a Pre-Paid USPS shipping label. Then, you just send us your non-working 2012 or later MacBook Pro Logic Board and we will either deduct $25 for a new Logic Board or use PayPal to send you $25. It’s that simple!

Not a bad deal! You are helping the environment by recycling your board and getting paid for it on top of that!

Need more information? You can email at support@powerbookmedic.com or call us at 1-866-726-3442 and choose option 2.

A Brief History of PowerBook Medic

May 29th, 2019

Have you ever wondered how the company you now know and love, PowerBook Medic, got its start? We took a minute and asked the CEO and Founder, Bradley Wallace, for a brief history of where it all began.

My passion for computers really started with my dad. My dad always bought the latest and greatest technology and had me playing on the first Mac when I was still in diapers. As luck would have it, those first Macs he had, ended up broken in my parent’s attic. One day in high school I took them out, fixed them, and sold them on eBay. I continued to buy, fix, and sell units in my college dorm until I eventually was asked to leave the dorms because I was getting too many packages. From there came the Apple revolution and the growth of our company.

I officially started the business in December of 2002 before iPhones and iPads. At that time it was primarily Powerbook G3s and Powerbook G4s. The turning point would be the release of the iPhone and then iPad. Later, we started our component level repair department due to Apple’s decreasing the repairability of devices. It’s crazy to look back and see where we started, and after 17 years, how far we have come.

Logic Board Repair FAQ

May 15th, 2019

We put together a list of FAQ about our Logic Board Repair service.

If you have a question that isn’t covered here please feel free to call us at 866-726-3342 or email us at repairs@powerbookmedic.com

1. How much does the Logic Board Service cost?

If you send in the Logic Board only its $249.95 and if you send in the complete unit it is $344.95.

2. How long does it take?

It depends on volume of repairs we have in shop and also availability of parts. But it usually takes between 5-7 business days.

3. Do I need to send in my whole machine?

It is up to you! However, sometimes the issue may not be with the logic board at all, it may be another component on your machine. So if you are not sure exactly what is wrong, it may be better to send in the whole machine for our free diagnosis. Also, if your machine is water damaged, it is better to send in the whole machine as there is probably more wrong with it than just the board itself.

4. If I am sending in just the Logic Board, do I need to leave the fans, speakers, RAM, etc. attached?

No, if you are sending in just the Logic Board, please remove the fans, speakers, RAM, and heat sink. All we need is the board!

5. My MacBook Pro 2011 GPU has failed. Do you fix that?

Yes we do! We have done hundreds of these repairs. We actually replace the failed GPU with a new one, this is a solution that lasts longer than just reflowing the GPU.

6. My MacBook has liquid damage! What do I do?

We would be happy to take a look at it for you! In a lot of cases we are able to replace the parts that have corroded and get it back in working order. Just make sure you send in the whole machine as it is normally multiple components that need to be replaced on the machine.

7. Do you offer a warranty on Logic Board repair?

Yes we do! We offer a six month warranty on all our Logic Board repairs.

8. I want to try the repair myself. Can you help?

We have a series of videos on YouTube that show how to take apart devices and also on Logic Board Repair. https://www.youtube.com/user/PowerbookMedic

Also, we have a list of our most common things we use in our Logic Board repair service.

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So you sent in your repair…now what?

April 24th, 2019

Are you wondering our process after you send off your beloved machine to us? Let’s break it down.

First off, we have multiple shipping options. You can choose which is best for you! Depending on which one you chose and where you live we will usually get it in 1-5 business days (of course, international shipping can take much longer).

Once it arrives at our facility, we log it in to our system. This sends you an automatic email saying we received it and it has been added to the repairs queue. The machine will be looked at in the order it arrived, unless it’s an RMA, these get pushed up to the top. Usually we will look at and diagnosis your machine within 1-3 business days. Our highly trained techs carefully look over the machine, document anything they see wrong with it, and diagnose the problem.

At this point, we write up a quote for you and wait for you either to confirm or reject the suggested repairs. Remember, we offer free diagnosis, so if you decide you would rather not proceed with the repair, we will ship it back to you and all you are responsible for is the cost of shipping. Not a bad deal!

If you decide to proceed with the repair, we will get started as soon as we get your email confirmation to go ahead. Depending on part availability and volume of repairs we have in shop it could take 4-5 business days to complete your repair. Once we complete your repair, we run it through a series of tests to make sure everything is running smoothly. We then email you again telling you we have finished the repair and asking for your payment method. After we receive payment, we get the machine packed up and sent back with your choice of shipping methods.

Our goal is to make this process as painless as possible. We understand you are students, business owners, busy professionals, and people who just love their machines. We get it! Feel free at any point to email us with any questions you might have and thank you for trusting us with your business!

No Light On Magsafe Adapter Repair on 13″ Macbook Pro

April 10th, 2019

In this video we show you how to diagnose and repair an issue where a 2012 Macbook Pro 13″ does not have a light on the magsafe board or power on board # 820-3115 You can send your Macbook pro or logic board in for repair to us at this link: http://www.powerbookmedic.com/xcart1/pages.php?pageid=67

2012 Macbook Pro 15″ With No Power Repair – SMC – Board 820-3330

March 1st, 2019

In today’s video we show you how to diagnose and repair a no power issue on a 2012 Macbook Pro 15″ unit with board # 820-3330.

If you aren’t up for the repair yourself, we do have a send-in logic board repair service. Click this link to schedule a Macbook Logic Board Repair.

Macbook Pro Touchbar Liquid Damage Repair

December 28th, 2018

In today’s video we show you how to diagnose and repair a liquid damage no power issue on a Macbook Pro Touchbar unit with board # 820-00239.

If you aren’t up for the repair yourself, we do have a send-in logic board repair service. Click this link to schedule a Macbook Logic Board Repair.

Keyboard Keys Not Working Repair on Macbook Pro A1278

December 20th, 2018

In this video we show you how to repair an issue where a row of keys on a top case is not working on an A1278 13″ Macbook. In most cases a replacement top case will fix the issue, but in this case the issue is due to a faulty keyboard connector. This video shows you how to replace that connector. The board we work on in this video is an 820-3115.

If you aren’t up for the repair yourself, we do have a send-in logic board repair service. Click this link to schedule a Macbook Logic Board Repair.

Macbook Pro 13″ Distorted Video due to Ram Slot

December 19th, 2018

In this video we show you a common issue on the A1278 13″ Macbook Pro in which the video gets distorted due to bad solder joints on the ram slot. The fix is to only use one ram chip as reflows will only work temporarily. The board we work on in this video is a 820-3115.

If you aren’t up for the repair yourself, we do have a send-in logic board repair service. Click this link to schedule a Macbook Logic Board Repair.

Macbook Pro Burnt Component on 13″ Retina – Not Repairable on Board 820-3476

December 10th, 2018

In this video we show you how we diagnose a burnt chip issue in a 13″ Macbook Pro Retina with board # 820-3476. The board in this video is non-repairable due to a short in the CPU, however the video goes through the entire diagnosis process you would go through in a repair attempt.

If you aren’t up for the repair yourself, we do have a send-in logic board repair service. Click this link to schedule a Macbook Logic Board Repair.