The latest Apple news from the experts in Mac, iPhone, iPod, and iPad Repair. This blog covers everything from new repair guide releases to tips and tricks to the latest take aparts on the newest gadgets.
March 18th, 2011
Today we released our Google Nexus One repair guide video. This video covers the entire disassembly of the Nexus One. It will show you how to completely disassemble the Nexus One to replace components such as the LCD with Digitizer Touch Panel, logic board, etc.
We also began selling Google Nexus One Parts at the link below:
To view the video on our Repair Guide site, click on the link below:
The video is also embedded below:
March 16th, 2011
The time has come to add to our team once again. This time we’re looking to add to our customer service team, and we’re looking to do it quickly! If you’re in Huntsville, AL, love technology, and are looking for a change of pace with your career, then this might just be the fit for you!
To apply, send your resume to hiring@powerbookmedic.com
Primary Responsibilities:
* Answering calls and assisting customers in placing phone orders
* Assisting customers via Live Support
* Troubleshooting customer technical and non-technical issues
* Shipping customer orders
* Handling return and exchange requests via phone and web
Minimum Qualifications:
* High School Diploma
* One year customer support experience.
* Excellent written, verbal and interpersonal communication skills.
Preferred Qualifications:
* Ability to troubleshoot Mac software problems as well as Mac hardware
problems. Prior experience working with Macs is highly preferred.
* A proven track record of supporting end users.
* The ideal candidate must have the ability to follow through on support
requests in a timely manner, escalating to other members of the team when
appropriate.
* He/she should have the ability to prioritize and address multiple tasks in a
dynamic work environment. Multitasking skills are a must.
* The ideal candidate should have the ability to work independently as well as
with other members of the team.
* The ability to communicate technical issues in non-technical terms is
required.
Salary USD 26000 – 29000 Per Year
Location: Huntsville, AL
Career Level Required Entry Level
Experience Required 1+ to 2 Years
Education Required High School or equivalent
Job Status Full Time
Hours/Shifts First Shift (Day)
Some on the job training will be provided.
All applicants must be authorized to work in the United States.
March 14th, 2011
We’ve just added a few refurb units to the online store under our Used Mac category.
Here’s the rundown on the latest postings:
15″ Macbook Pro 2.53GHZ Core 2 Duo – $1199
MacBook Pro 17-Inch Laptop 3.06 GHz Intel Core 2 – $1749.95
iPad with Wi-Fi + 3G 64GB (first generation) – $649.95
These units usually go pretty quickly, so if you see one you like, act quickly!
We’ve got a lot more units on the way, so check back often for more refurb deals!
March 11th, 2011
We got our iPad 2 today, and did what we do best…. we took it apart. The end result being our iPad 2 Teardown Video which will show you how to take the iPad 2 apart. This of course is our first shot at opening one up, and we’ll have our more formal video repair guide out shortly.
We’ve also made available the first set of iPad 2 parts at the link below:
You can see the iPad 2 Teardown in the embedded YouTube video below:
A picture is worth a thousand words. Here is the end result in a picture:
March 3rd, 2011
The new iPad 2 is almost here, and that means you’re ready to upgrade and throw your previously cherished iPad to the wayside. Before you do throw it to the wayside or let it collect dust in your nightstand, why not sell it and get some cash towards the purchase of the iPad 2.
In perfect condition, we’re offering up to $324 for the base model original iPad Wi-Fi.
Click Here to get a quote for your original iPad Wi-Fi.
In perfect condition we’re offering up to $484 for the base model iPad Wi-Fi + 3G.
Click Here to get a quote for your iPad 3G + Wi-Fi
March 2nd, 2011
When the iPad 2 was released on March 11th, we were there. We were one of the first companies to teardown the iPad 2 and begin offering replacement parts and repair service.
Our iPad 2 Parts store has all of the internal components needed for self repair. We’ll be carrying all of the parts for the Wi-Fi and 3G models. ( Model #s A1395)
For those not up to self repair, we have a Send-In service for iPad 2 Service. The cost for the service is $30 labor + part cost.
Here is the final result of our iPad 2 Take Apart done on March 11th.
====== ORIGINAL POST =====
Within minutes of the new iPad 2 being announced, we began fielding several calls on whether we’ll repair them and if we’ll be carrying iPad 2 parts when they come out. It’s understandable for our resellers to be asking, but why are individuals already anticipating breaking their new iPads?
It’s assumed the device will be just as serviceable as the original iPad. If that’s the case, we’d assume the same components will be replaceable for the iPad 2 as for the original iPad. Several leaked images prior to the release, specifically of glass digitizers, also show that this will likely be the case. Likely the most popular replacement will be the iPad 2 Glass digitizer panel, as that is the most popular repair on the iPad, second to the LCD, battery, and casing in that order.
So to answer the question, yes we will offer iPad 2 parts and iPad repair, likely from the first day they hit the streets. And yes, we’ll have our usual take apart of the device and will be posting the video shortly after the launch, so keep an eye on the site for that.
March 1st, 2011
If you’re like most people, then you likely have an old phone or two, or even an old Mac or two lying around in your basement or attic collecting dust. The fate of these gadgets are predetermined to slowly devalue until one day you say ” I don’t need this anymore.” … and off it goes to the nearest landfill.
Today we’re introducing our latest service offering to keep the lifecycle of a gadget going….our Sell Your Gadget program.
With our new service, we’ll give you top dollar for your old electronics. Obviously, we’re an Apple centric company, so we’re buying mostly Mac products, but we’re also buying Blackberrys, Kindles, PSPs, DSs, EVOs, etc… The list will continue to grow as well.
The best thing about the service is that we’ve made it super simple to sell your device and get it to us. From getting an instant quote, to providing several convenient and free shipping options, turning your dust collecting gadget to cash couldn’t be easier.
Below we’ll walk you through the instant quote process:
1.) To get started, simply go to the Sell Your Gadget page. Then type in the name or model # of your device, and click on the device that matches the unit you are wanting to sell.:
2.) Select the statement that best describes the condition of the unit you are selling.
3.) Next, let us know what original items are included with the unit you are selling.
4.) That’s all we need for your instant quote. If you’d like to sell, click on the Send It In button to schedule the shipment. We can either ship you a box at no charge to send the unit in, you can drop it off at any The UPS Store location on our dime, or you can ship it in yourself via any method you choose.
5.) Once we get the unit we’ll inspect it, verify the condition, and send you payment via either Paypal or business check!
We’re pretty excited about this new service, and based on the response we’ve gotten from our preliminary unrolling and testing phase, so will our customers. Let us know what you think.
February 28th, 2011
While we are primarily an Apple centric company, we do foray into other avenues from time to time. Most of you may not realize it, but in addition to repairing Apple devices, we also repair and sell replacement parts for Blackberrys and PSPs. Today we’re adding another line of gadgets to our product mix…the Amazon Kindle.
As of today, we’ve got a full line of Amazon Kindle 1st Generation replacement parts available at the link below:
Kindle Replacement Parts for model D00111
We’ll be adding more generations in the days and weeks to come.
We’ve also added an Amazon Kindle Repair Guide to our collection of Disassembly videos. That video is available at the link below:
Amazon Kindle (D00111) Take Apart Video
It is also embedded below:
February 23rd, 2011
As many of us in the tech field have heard, there is a strong suspicion that Apple will be holding an event to unveil the new iPad on March 2, roughly a week from today. With the previous success Apple has shown with it’s original iPad, it will be interesting to see what new Magical features we will see. There have also been numerous signs pointing to a new refresh of the current line of MacBook Pros, which have included rumors of updated processor speeds, to including a boot SSD, or flash NAND chip that will hold the OS, allowing for the spectacular speeds we have seen in the latest iteration of the MacBook Air. Another of the strongly believed rumors at the moment is the introduction of Apple’s take on LightPeak.
For those who have not heard of the latest innovation out there, LightPeak is a proprietary interface designed by Intel (yes, those guys), which can far exceed the limitations of eSATA, USB, and even HDMI. In essence, the format appears to be based on fiber-optic connections, allowing a 10Gbit/s flow of data, with the capability of eventually hitting 100Gbit/s within the next 10 years. So, how does that relate to us? Well those of us who still use wired networks are likely using up to a 1Gbit/s connection. The increase in data flow if pretty amazing. Through LightPeak, tentatively, a 50GB BluRay disc could be transferred to a machine is 30 seconds (this of course is saying that you have a medium that can support that insane speed)
Apple may be making a few changes, however, as they typically try to find an innovative way to make things “magical”. One Apple patent has shown the possibility of switching the format from fiber to copper, and pushing all the data through the MagSafe connector (see this article). This would allow for considerably less clutter, and the ability to hook your peripherals into a hub which you can use while at a desk, or meeting, but still make the laptop portable. In my own opinion, this is exactly the kind of unique innovation Apple will pull out of their hat for a refresh. Many rumors have pointed to a new refresh on Thursday, however, I think they will wait a week, announce it at the event on Wednesday the 2nd, and show the world what the evil geniuses at Apple have been up to.
The iPad 2 is likely to be announced as well. Currently it is believed that there will be an enhanced display of some sort. Some people are pointing to the PLS displays that Samsung has been showing off. Currently the iPad uses an IPS (In Plane Switching) technology, whereas the PLS (Plane Line Switching) technology should offer a more vivid image, and a wider viewing angle. We have heard a processor and RAM boost, which could mean a dual core processor to outshine all the new tablets that have rolled out this year, and possibly an SD Card slot. The card slot is probably the more questionable of the rumors, but would still be cool. Of course, we cannot forget the cameras. There is allegedly a front-facing and rear-facing camera on the new iPad which can be utilized for FaceTime chats. Along with all of these, we expect the new iPad to be sleeker and sexier, and it is my opinion that we will see a “one more thing”: the new iPad will have this LightPeak technology imbedded as well. I think the ability to sync an iPad with your machine in a few seconds as opposed to the minutes (or longer, depending on the size of the game), is enough to justify the excitement and applause that usually follows an announcement. Of course this is just supposition, but we will see soon enough.
February 22nd, 2011
Today we released our iPod Touch 4th Generation repair guide video. This video covers the disassembly of the A1367 model iPod Touch. It will show you how to completely disassemble the iPod to replace components such as the LCD with Digitizer Touch Panel headphone board, logic board, etc.
To view the video on our Mac Repair Guide site, click on the link below:
iPod Touch 4th Generation A1367 Repair Guide
The video is also embedded below: