New Mac Repair Video Site

September 15th, 2009

Today we unveiled a whole new interface for our repair videos and take apart guides. Our main goal with this overhaul was to provide an overall better user experience when using our free mac repair guides.

Click Here to Go to the New Mac Repair Guide Interface

The first place we started was with navigation. We wanted to be able for our customers to be able to access all of our videos and guides with as few clicks as possible. What we did was to completely scrap our old drop down selection system in favor of a device type category navigation. Now, all you have to do is click on your device type, click on the model type, and click on the video you would like to view.

Below is a screenshot of the new interface.

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Our next goal was to make the actual video interface more interactive and more intuitive. Before, we were using the standard YouTube Player to distribute our video guides. Now, we’ve written our own distribution system.

In the main real estate on the video guide page, you’ll have the video you’ve selected. On the right hand side you’ll see all the other videos which make up the manual you are watching.When a video ends, it will automatically begin playback of the next video and show you what video is currently playing.

Below the player you’ll find a user star rating system that you can use to rate the particular video you are watching, and below that you’ll find a comments section that will allow you to comment or ask questions on the video you are watching.

Some guides have both videos and pdf manuals, and you’ll be able to access the PDF manual from this same interface.

Below you’ll see a screenshot of the new video interface page.

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We’ve got a lot more planned for this new manual distribution interface. If you’ve got any comments on the interface or suggestions on ways to improve it, we’d love to hear your input.


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